Last updated: 25-12-25
Welcome to Dilijan Villas. We care about your privacy like we care about every guest who steps into our villas. This page explains how we collect, use, and protect your personal information when you visit our website or make a booking.
1. Who We Are
Dilijan Villas
Address: Dilijan, Orjonikidze 1st lane
Email: info@dilijanvillas.com
This Privacy Policy applies to all websites and booking forms belonging to Dilijan Villas.
2. What Personal Data We Collect
We collect information to help deliver a smooth booking and communication experience.
We may collect:
• Name and contact details (email, phone number)
• Billing information when making a purchase
• Booking details (dates, villa selection, special requests)
• Communication messages shared via our contact forms
• Automatically collected data such as IP address, browser type, and usage patterns
We collect this information when you:
• Browse our website
• Make a booking
• Fill out a contact form
• Subscribe to updates
• Pay online
3. Payments & Secure Processing
We use trusted payment services:
• AmeriaBank Paylink
• Payment Gateway for AmeriaBank via WooCommerce
• PayPal
When you make a payment, your financial information is sent directly to the payment provider. We never store or see full credit card details.
Each provider follows strict security standards to keep your data safe.
4. Cookies & Analytics
Like most websites, we use cookies to make your experience better.
We use:
• Google Analytics to understand our visitors and improve our services
You can block cookies through your browser settings if you prefer.
5. How We Use Your Information
We use your data to:
• Process bookings and payments
• Respond to your inquiries
• Improve our website and services
• Prevent fraud and ensure security
• Provide customer support
We do not sell your data to anyone.
6. Sharing Data with Third Parties
We only share your data when necessary:
• Payment providers (for secure payment completion)
• Service providers helping us operate the website (such as hosting or email services)
These partners must keep your data safe and use it only for the purposes we ask them to.
7. Your Rights (especially if you’re in the EU/EEA)
You can request at any time:
• Access to the data we hold about you
• Corrections of inaccurate data
• Deletion of your personal information
• To stop receiving marketing emails
• Limits on certain uses of your data
To exercise your rights, email us at info@dilijanvillas.com
8. Data Security
We apply security measures to protect personal information from unauthorized access, loss, or misuse.
However, no online service is 100% secure, so please exercise caution when sharing sensitive information.
9. Children’s Privacy
Our services are not directed to children under 18.
We do not knowingly collect any information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are important, we will notify you on this page.
11. Contact Us
If you have questions or requests, reach us anytime:
info@dilijanvillas.com
Dilijan, Orjonikidze 1st lane
